Solution is intended for all companies with large number of clients operating in competitive markets who want to retain customers and boost sales. It also offers a significant knowledge of customers’ behaviour that companies can use to target clients’ segments with specific campaigns and product offerings.
Amplify Loyalty functions as SaaS and can be integrated with other systems and software. It has different modules that include: customer registration, customer reward, campaign engine, customer insights, partner redemption and Web/mobile loyalty options. We also offer business consulting to the clients before or during implementation.
Well designed and easy to use program with flexibility on redemption, targeted communication and relevant to customers’ needs.
By using your company loyalty program customers will be directed to shopping with you and using your services which will lead in sales increase.
By having access to your customers’ behaviour companies have enormous value of data that can be transformed in specific channels of customer service.
Creating a loyalty that will be perceived as valuable to the customer will increase their loyalty to your company and consequently sales.
Happy customers will be more reluctant to shop between competitors searching for better offer each time and they will remain loyal to your company if they see value and benefits that will satisfy them.
By using this loyalty your company will develop new digital sales channel and use of digital channels whenever it is applicable.
The system has been installed for Insurance company covering all different policies for end customers, providing a points system to be redeemed via a large partners programme with coupons. Also campaign management is used by the Insurance company along with a mobile app for end customers and a web user interface for internal users and agents.
A large Utility Company is using the system for their clients as a reward and campaign management programme in which they receive discounts based on different criteria.
This famous retail company has more than 15 branches for selling goods in the fashion sector. They use the system as a complete Reward and Campaign Management platform dividing their customers in different tiers and providing additional discounts based on various criteria.
Planning, design, development, testing, client feedback
SIT/UAT testing, go live
System has open API and file exchange possibility for integration. It is based on Microsoft technologies for application and database layers.
Mainstream cloud platform is based on VMware, Hyper-V, Cisco ACI, Citrix Netscaler, NetApp, 3PAR systems. All Mainstream data centers are Tier3 certified, and our SLA guarantees availability and performance at the service and application levels. The availability guarantee is 99.99%.
Intelli Solutions is founded in 2005 in Greece as a global digital transformation provider. Products are grouped in three lines: Idbox for digital onboarding and customer engagement, Synchordia DMS/ECM and Customer Interaction Hub in the field of customer knowledge and collaboration, Amplify Loyalty and Debt Collection software in the field of customer retention and upselling.