Solution provides digitisation of historical and new documents, reduces printing expenses, and makes easier work with documents to all participants in the work process because all documents are kept in the software, decreases manual insertion of data from the documents and enables transfer of data from unstructured to structured form for different uses based on AI technology.
Idbox™ Enterprise Content Management is a product designed for back-office departments. Software can classify, verify and take over data from the documents using AI, deep learning and image processing technology 24/7. It is used for HR documents, contracts, invoices, credit files, insurance policies, quality control and other processes in large companies working with lot of documents.
DMS/ECM software has the option of E-archiving and trusted qualified keeping and archiving of documents according to regulations of the Republic of Serbia.
Process of client requests and approval of service is shortened in various industries.
Time for processing an order or delivery and collection is shortened.
Automation of invoices, contracts, cheques processing.
Manual labour with documents is decreased, with shift of employees focus on clients and other processes.
A famous equities company has been using the system for their customers documents including not only the management and processing but also the scanning and direct uploading via an Outlook add-in. They also use it for internal approvals.
Three different banks are using the system for Cheque Processing covering the needs of scanning, archiving and validating cheques along with providing specification documents and reconciliation.
A large telecom company is using the system for customer document processing, scanning and management from internal users as well as a workflow system for the customers’ requests and complaints.
Business analysis and consulting
The system is based on Microsoft technologies and has open API.
Mainstream cloud platform is based on VMware, Hyper-V, Cisco ACI, Citrix Netscaler, NetApp, 3PAR systems. All Mainstream data centers are Tier3 certified, and our SLA guarantees availability and performance at the service and application levels. The availability guarantee is 99.99%.
Intelli Solutions is founded in 2005 in Greece as a global digital transformation provider. Products are grouped in three lines: Idbox for digital onboarding and customer engagement, Synchordia DMS/ECM and Customer Interaction Hub in the field of customer knowledge and collaboration, Amplify Loyalty and Debt Collection software in the field of customer retention and upselling.